Question 1

How are VITA volunteers qualified to file taxes on my behalf?

Accepted Answer

Our VITA volunteers are certified by the IRS and have gone through extensive tax filing training. Each return is also overseen by a board member and reviewed by a separate volunteer to ensure there are no mistakes.

Question 2

How can I make an appointment?

Accepted Answer

To schedule an appointment, you can go on our Appointments page under Clients and choose an available date and time. We also take drop-ins up until 45 minutes from closing.

Question 3

How long will getting my taxes filed take?

Accepted Answer

Depending on how many forms you have, it could range from 45 minutes to more.

Question 4

When should I expect to receive my refund?

Accepted Answer

If you file with us, your return will usually be accepted or rejected within the same day. The IRS can take two weeks to a month to process and deposit your refund.

Question 5

Where can I park?

Accepted Answer

We do not validate for parking. The closest lots to the tax filing buildings are Lots 3, 9, 12, and 14. Below is an attached map of the parking lots and buildings.